Customer Support Executive – Voice Process

Handle customer queries through voice calls. Understand customer concerns and provide appropriate resolutions. Deliver professional and effective customer service. Handle complaints and escalations as per process guidelines. Maintain accurate records of customer interactions. Follow quality standards and company processes. Meet productivity, quality, and customer satisfaction targets. Eligibility Qualification: Any Graduate Experience: Freshers or experienced candidates can apply Excellent communication skills in English Hindi is mandatory Good customer-handling and problem-solving skills Candidates should be comfortable working in rotational shifts Working Days & Shifts Working Days: 6 days per week Weekly Off: 1 rotational week off Female Shift Window: 8:00 AM – 8:00 PM Male Shift Window: 8:00 AM – 12:00 AM Work Mode: Work From Office Location: Shivajinagar, Bangalore Salary Freshers CTC: ₹22,000/month Take Home: Approx. ₹17,000/month Experienced Candidates CTC: Up to ₹25,000/month Take Home: Up to ₹20,200/month