Customer Support Executive | Blended Payments Process
Trove · BPO

Trove · BPO
Qualification: Any Graduate Experience: Freshers & Experienced candidates can apply Candidate must be fluent in English & Hindi Good verbal and written communication skills Good customer-handling and problem-solving skills Candidates should be comfortable handling a blended process (Voice + Non-Voice) Immediate joiners preferred Roles & Responsibilities Handle customer queries related to payments and transactions. Support customers through voice and non-voice channels. Assist with payment-related queries, transaction status, and issue resolution. Handle customer complaints professionally and provide timely resolutions. Follow process guidelines, quality standards, and compliance requirements. Maintain accurate records of customer interactions. Meet assigned productivity and customer satisfaction targets. Salary Freshers: ₹19,000 Take Home per month Experienced Candidates: ₹20,000 Take Home per month