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OPEN OPPORTUNITY · TT-JOB-000012

Customer Support Executive | Blended Payments Process

Trove · BPO

Open
LocationStartek GNR
Work modeOffice
EmploymentPermanent
Experience0.0–5.0 years
Salary₹2–3 LPA
Apply by31 Oct 2026
ROLE OVERVIEW

About the role

Qualification: Any Graduate Experience: Freshers & Experienced candidates can apply Candidate must be fluent in English & Hindi Good verbal and written communication skills Good customer-handling and problem-solving skills Candidates should be comfortable handling a blended process (Voice + Non-Voice) Immediate joiners preferred Roles & Responsibilities Handle customer queries related to payments and transactions. Support customers through voice and non-voice channels. Assist with payment-related queries, transaction status, and issue resolution. Handle customer complaints professionally and provide timely resolutions. Follow process guidelines, quality standards, and compliance requirements. Maintain accurate records of customer interactions. Meet assigned productivity and customer satisfaction targets. Salary Freshers: ₹19,000 Take Home per month Experienced Candidates: ₹20,000 Take Home per month

WHAT MATTERS

Skills for this opportunity

Customer SupportBlended ProcessPayments ProcessPayment SupportCustomer ServiceVoice ProcessNon Voice ProcessBPOCustomer CareTransaction SupportPayment QueriesCustomer HandlingHindi CommunicationEnglish CommunicationQuery Resolution