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OPEN OPPORTUNITY · TT-JOB-000024

Team Leader

Trove · BPO

Open
LocationMarathahalli Bangalore
Work modeOffice
EmploymentPermanent
Experience0–Any years
SalarySalary not disclosed
Apply byOpen until filled
ROLE OVERVIEW

About the role

Role Summary We are seeking a dynamic and result-oriented Team Leader to manage and drive the performance of the Field Relationship Executive (RE) team for the Flipkart NextGen Project. The role requires strong people management, key account management, and business development capabilities to support Flipkart sellers and enhance their business growth on the platform. Key Responsibilities Team Management Lead, mentor, and manage a team of Field Relationship Executives (REs). Monitor team productivity, field activity, and performance metrics. Conduct regular coaching sessions and provide guidance to improve team effectiveness. Ensure achievement of assigned targets and project objectives. Seller Engagement & Field Operations Conduct daily field visits to meet Flipkart sellers. Build strong relationships with sellers and act as the primary point of contact for escalations and business support. Ensure timely resolution of seller concerns and operational challenges. Key Account Management Manage and nurture high-value seller accounts. Understand seller business requirements and recommend growth strategies. Drive seller engagement and retention through proactive account management. Business Growth Identify opportunities to increase seller sales and business performance on Flipkart. Support sellers in adopting platform tools, promotions, and growth initiatives. Track account performance and implement action plans to achieve business growth targets. Reporting & Compliance Submit regular reports on team productivity and business outcomes. Ensure adherence to company processes, policies, and compliance requirements. Required Skills & Competencies Strong team handling and leadership skills. Excellent communication and interpersonal skills. Strong negotiation and relationship management abilities. Data-driven approach to account management and business growth. Ability to work independently in a field-based environment. Good knowledge of e-commerce marketplace operations. Education Graduate (Mandatory) English and Hindi Salary based on last CTC 30% hike max 8 LPA Experience Experience in Sales, E-commerce, Key Account Management, or Business Development. Candidates with experience in E-commerce Sales, or Real Estate Sales will be preferred. Prior team handling experience will be an added advantage. Other Requirements Must have valid Driving License (DL). Willingness to travel extensively for field visits. Preferred Candidate Profile Results-driven and business-focused professional. Strong problem-solving and stakeholder management skills. Ability to build and grow long-term business relationships. Comfortable working in a target-oriented and fast-paced environment.

WHAT MATTERS

Skills for this opportunity

team handlingleadershipcommunicationinterpersonal skillsnegotiationrelationship managementdata-driven account managementindependent field worke-commerce marketplace operationsdriving (valid DL)seller engagementkey account managementbusiness development