Customer Support Executive – Voice Process (Work From Home)

Customer Support Executive – Voice Process Myntra | Work From Home | Freshers & Experienced We are hiring Customer Support Executives to handle inbound customer calls, resolve queries, and deliver a positive customer experience. Job Overview Designation: Customer Support Executive Process: – Inbound Voice Work Mode: Work From Home (WFH) Qualification: 12th Pass / Graduate Communication: English & Hindi; Versant Level 4 Shifts: 24/7 rotational, including nights; rotational weekly off Key Responsibilities Handle inbound customer calls and resolve queries about orders, deliveries, returns, refunds and service concerns. Provide accurate information and maintain professional communication. Follow process guidelines and meet quality and productivity targets. Maintain accurate customer interaction records. Candidate Requirements Freshers and experienced candidates can apply. Good English and Hindi communication with Versant Level 4 proficiency. Basic computer knowledge, typing skills and problem-solving ability. Flexibility to work rotational shifts and weekly offs. Mandatory WFH Technical Requirements Intel Core i5 or equivalent processor; Windows 10 operating system. Minimum 30 Mbps internet speed with stable Wi-Fi connection. Personal laptop/desktop, headset and accessories as per company guidelines.