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OPEN OPPORTUNITY · TT-JOB-000003

Customer Support - Voice

Trove · BPO

Open
LocationBangalore
Work modeOffice
EmploymentPermanent
Experience0.0–5.0 years
Salary₹3–4.5 LPA
Apply by15 Oct 2026
ROLE OVERVIEW

About the role

We are hiring International Customer Care Executives for an International Voice Process. Candidates should have excellent English communication skills and be comfortable handling international customers over calls. Key Responsibilities Handle inbound/outbound calls from international customers. Understand customer queries and provide accurate resolutions. Deliver excellent customer service and maintain customer satisfaction. Handle complaints and escalations professionally. Update customer interactions and information in CRM systems. Follow process guidelines, quality standards, and company policies. Meet productivity, quality, and customer satisfaction targets. Required Skills Excellent verbal communication skills in English. International BPO / Voice Process experience preferred. Strong customer-handling and problem-solving skills. Good listening and interpersonal skills. Comfortable working in rotational/night shifts. Basic computer and CRM knowledge. Benefits Both-side cab facility 5 days working 2 rotational week-offs Attractive salary and incentives

WHAT MATTERS

Skills for this opportunity

International BPOInternational Voice ProcessCustomer ServiceCustomer SupportCustomer CareInbound CallsOutbound CallsVoice ProcessInternational ProcessExcellent English CommunicationVerbal CommunicationCustomer HandlingQuery ResolutionComplaint HandlingEmail SupportChat SupportCRMProblem SolvingActive ListeningCall Handling.