Costumer Support-US

We are hiring for an International Insurance Claims Process. The role involves end-to-end claim support services for insured customers, including receiving, reviewing, investigating, and processing insurance claims according to defined procedures and guidelines. The candidate will be responsible for supporting various stages of the claims lifecycle, including claim review, investigation, adjustment (where applicable), approval, settlement, and denial, along with handling customer interactions. Roles & Responsibilities Process insurance claims according to established procedures and policies. Handle customer calls professionally as per process guidelines. Review and verify claim-related information and documentation. Follow defined SLA, quality, compliance, and audit parameters. Take ownership of assigned cases and coordinate with relevant stakeholders. Meet assigned productivity, quality, and performance targets. Maintain high standards of attendance and punctuality. Continuously develop process knowledge and customer service skills. Maintain professional relationships with team members and supervisors. Follow all organizational policies and maintain professional conduct. Eligibility Criteria Education: 10+2 / 10+3 / Any Graduate Willing to work in US Night Shifts / Rotational Shifts Good English communication skills Good customer-handling and interpersonal skills Strong attention to detail and ability to follow processes Not Eligible BE / B.Tech candidates Postgraduates Benefits & Perks 5-day working week 2 weekly offs Two-way cab facility Night shift allowance Attractive incentives and performance-based rewards Medical insurance & life insurance coverage Premium 5-star rated workplace infrastructure