Altice -Customer Support-Voice

Handle customer queries through voice calls. Understand customer concerns and provide appropriate resolutions. Deliver a high-quality customer experience. Handle customer complaints and escalations professionally. Follow process guidelines and quality standards. Maintain accurate records of customer interactions. Meet defined quality, productivity, and customer satisfaction targets. Work Details Working Days: 5 days a week Shift Timings: 24/7 Rotational Shifts Weekly Off: 2 Rotational Offs Work Mode: Work From Office Transport: 2-Way Cab Facility