Key Account Manager (KAM)

Manage and maintain relationships with assigned sellers/key accounts. Act as the primary point of contact for account-related queries and concerns. Support sellers in resolving operational and service-related issues. Coordinate with internal teams to ensure timely resolution of account issues. Monitor account performance and identify opportunities for improvement. Handle seller/customer queries professionally through calls and other communication channels. Maintain accurate records and follow defined processes. Meet assigned productivity, quality, and performance targets. Build strong relationships with sellers and ensure a positive experience. Qualification & Experience Any Graduate (10+2+3) with minimum 1 year of relevant experience MBA Freshers are eligible Candidates should be fluent in Hindi and English Good communication, coordination, and customer-handling skills Salary MBA Freshers CTC: Up to ₹25,000/month Take Home: Approx. ₹20,000/month Experienced Candidates CTC: Up to ₹30,000/month Take Home: Up to ₹25,000/month Apprentice/Freshers Stipend: ₹22,500/month